Betting Rules

1. General betting rules

These rules apply to bets, wagers and gaming activity carried out through the Davinci Gold Casino website or any other approved digital channel. They should be read together with the general Terms and Conditions, Privacy Policy, Responsible Gambling information and any additional rules shown for a particular game, promotion or betting market. If a specific game rule conflicts with a general rule, the specific rule will normally apply to that game or market.

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking and complying with the laws that apply to you. Davinci Gold Casino may restrict, suspend or refuse access where required by law, by a compliance process, or by the site’s internal policies. Access may also be unavailable in some locations or for some products.

You must provide accurate, complete and current information when registering and whenever information on your account changes. An account must be used only by the person to whom it is registered. You must keep your login details private and must not allow another person to place bets or play using your account. Activity carried out after access to your account has been provided to another person may be treated as activity authorised by you, subject to applicable law and any investigation.

• You must meet the applicable minimum age requirement before using the service.
• You must use your own account and provide information that can be verified where required.
• You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not attempt to manipulate a game, betting market, result, payment process or technical feature.
• You must not use software, devices or methods intended to gain an unfair advantage.
• You must not place bets on behalf of another person or allow another person to control your account.
• You must follow any limits, restrictions, eligibility conditions and instructions displayed on the site.

Davinci Gold Casino may carry out identity, age, payment, security and safer gambling checks. You may be asked to provide documents or information before an account can be fully used, before a transaction can be processed, or when account activity requires review. If requested information is not supplied or cannot be verified, access to some or all services may be limited.

2. Placing and accepting bets

Before placing a bet, check the game, market, selection, odds or displayed terms, stake and any other details shown on the confirmation screen. You are responsible for reviewing your bet before submitting it. A bet is generally treated as a request until it is accepted by the system. A message, transaction record or other confirmation may be provided when a bet has been accepted.

A bet may be rejected, cancelled or not accepted where there is a technical problem, an interruption, an incorrect display, a suspected error, a breach of these rules, an account restriction, a market closure or another valid operational or legal reason. An amount shown on screen is not necessarily evidence that a bet has been accepted. Your account history or the relevant transaction record should be used to check the status of a bet.

You should not rely on a displayed price, result, balance or game status without checking the final record of the transaction. If you notice a possible error, stop using the affected feature and retain any available information, such as the date, time, game name and transaction reference. This can assist with a review.

Game and market information

Rules, instructions, pay tables, game features and betting options may differ between products. Read the information displayed for the game or market before participating. Where a game uses randomised outcomes, each result is determined by the game system in accordance with the applicable game design. Previous results do not guarantee future results, and a sequence of wins or losses does not change the underlying chance of a later outcome.

Some games may include features such as bonus rounds, progressive elements, changing selections, multipliers or other special functions. The applicable conditions for those features will be shown with the game or offer. If a feature is unavailable, interrupted or incorrectly displayed, the site may review the relevant activity and apply a fair adjustment consistent with the rules and applicable requirements.

1. Select the game or market you want to use.
2. Review the available selections, rules, odds, stake information and any applicable conditions.
3. Enter or choose your stake and check the details carefully.
4. Submit the bet only when you are satisfied that the information is correct.
5. Check the confirmation or account history to see whether the bet was accepted.
6. Keep records of any transaction or bet that you may need to query later.

3. Results, settlement and account records

Bets are settled using the official result or outcome applicable to the relevant game, market or product. The settlement method, qualifying result and any special conditions may be explained in the game rules or market information. Where a result is changed, withdrawn, delayed, abandoned or otherwise affected by an unusual event, settlement will be handled in line with the applicable rules and any legal requirements.

The account history is the primary record of bets, wins, losses, adjustments and other account activity. You should check it regularly and report any apparent error as soon as reasonably possible. A balance may be subject to review where a transaction is pending, a payment has not cleared, an error has occurred, or account activity requires verification.

If a technical or administrative error affects a bet, game, price, result, balance or settlement, Davinci Gold Casino may correct the error and make a reasonable adjustment. This may include voiding an affected bet, correcting an incorrect settlement or restoring an amount that was affected by an obvious mistake. The correction will take account of the available records, the relevant rules and applicable law.

A bet or account may be reviewed where there is a concern about duplicate activity, account sharing, abnormal play, payment issues, attempted manipulation, prohibited conduct or another breach of the rules. During a review, access to relevant funds or features may be restricted where permitted. Any review is handled in accordance with the site’s procedures and applicable legal obligations.

Queries and complaints

If you believe that a bet has been recorded or settled incorrectly, first review the game rules, bet details and account history. Provide a clear description of the issue and any available transaction information through the support channel made available on the site. A query may require account verification before details can be discussed. Reviews are based on relevant records, including system data, bet information, game information and payment records.

You should not attempt to resolve a disputed transaction by creating another account, reversing a payment without authorisation, or continuing activity that may make the matter harder to review. The site may request further information and will assess the issue under the applicable process. Nothing in these rules limits any rights you may have under applicable Australian consumer or gambling laws.

4. Fair play, security and responsible gambling

Fair play is a shared responsibility. Use the service only for its intended purpose and do not interfere with the operation, security or availability of the website. Attempts to exploit a software fault, bypass a restriction, interfere with randomised game functions, use unauthorised automation or obtain information through dishonest means are not permitted.

Protect your account by using a strong, unique password, keeping your devices secure and signing out when you finish. Do not share passwords, verification codes or payment information. Davinci Gold Casino will not normally ask you to disclose a password. If you suspect that your account has been accessed by someone else, stop using it and use the available support or account-security process promptly.

Gambling involves risk and should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and do not gamble with money needed for essentials. Avoid chasing losses, take regular breaks and stop if gambling is causing stress, conflict or financial difficulty. Never gamble while impaired by alcohol or other substances.

• Set personal deposit, spending, session or loss limits where those tools are available.
• Use time reminders and take breaks from play.
• Do not increase stakes to try to recover previous losses.
• Do not borrow money or use essential funds for gambling.
• Consider a temporary break or account closure if you are finding it difficult to control your play.
• Seek independent support if gambling is affecting your wellbeing, relationships or finances.

Davinci Gold Casino may apply safer gambling measures, including account restrictions, activity reviews, verification steps or limits on access. These measures are intended to support compliance and safer use of the service. They do not remove the need for you to make responsible decisions about whether, when and how much to gamble.

These Betting Rules may be updated when the service, legal requirements or operational processes change. The current version published on the site applies from the date it is made available, unless a different effective date is stated. Please review the rules regularly, especially before placing a bet or using a new game.