Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Davinci Gold Casino. They apply to the website, your player account, available games, payment features, promotional offers and any related services provided through the site. If you do not agree with any part of these terms, you must not use the website or create an account.

You should read these terms together with the Privacy Policy, Responsible Gambling information, game rules, bonus terms and any notices displayed on the website. Where a promotion or individual game has additional rules, those rules will apply to the relevant activity. If there is an inconsistency, the more specific terms for that activity will generally apply to the extent of the inconsistency.

Changes to these terms

The terms may be updated from time to time to reflect changes to the website, services, technology, legal requirements or business arrangements. The latest version will be published on this page. You should check the terms regularly. If you continue to use Davinci Gold Casino after an update is published, that use may be treated as acceptance of the revised terms. If you do not accept a change, you must stop using the services and follow the available account closure process.

Lawful use and availability

You are responsible for checking whether online gambling is permitted where you live and for complying with all laws that apply to you. Access to the website does not mean that its services are available or lawful in every location. Davinci Gold Casino may restrict access to particular countries, regions, games or services where required by law, regulation, technical considerations or internal risk controls.

You must not use the website for unlawful activity, fraud, money laundering, terrorist financing, evasion of restrictions or any other prohibited purpose. You must also not use another person's identity, payment method or account.

2. Accounts, identity and security

Eligibility

To open and use an account, you must meet the minimum legal age and any other eligibility requirements that apply in your location. You must provide accurate, current and complete information during registration and whenever information is requested for verification. An account must be opened for one person only, and you may not create or control accounts on behalf of another person.

Davinci Gold Casino may ask you to provide documents or information to verify your identity, age, location, source of funds or ownership of a payment method. Verification checks may be carried out at registration, before a withdrawal, during play or at any other appropriate time. Services may be limited, suspended or declined while checks are pending, and an account may be closed if the required information is not provided or cannot be verified.

Account security

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where loss or misuse results from the operator's failure to take reasonable care. Do not share your password, allow another person to access your account or leave your account open on a shared device. You should notify the site promptly if you suspect unauthorised access, incorrect account activity or a security issue.

You must not sell, transfer, assign or otherwise give your account to another person. Account balances, rewards and promotional benefits are personal to the registered account holder and may not be traded, transferred or used for the benefit of someone else.

Suspension and closure

Davinci Gold Casino may suspend, restrict or close an account where it reasonably considers that these terms have been breached, information is inaccurate, activity is suspicious, a payment has been reversed, a security risk exists or continued access is not appropriate. An account may also be closed at the player's request or as part of a responsible gambling measure.

If an account is closed, any settlement of remaining funds will be handled in accordance with applicable law, verification requirements, payment rules and these terms. Amounts connected with fraud, unlawful activity, chargebacks or a breach of the terms may be withheld or reviewed where permitted. Closing an account does not remove obligations that arose before closure.

3. Deposits, withdrawals and gameplay

Payments and balances

Deposits must be made using a payment method that you are authorised to use. The name and details associated with the payment method may need to match your verified account information. Third-party payments, anonymous funding methods or payment activity that cannot be verified may be rejected or returned where possible.

You should only deposit funds that you can afford to lose. A deposit is not a loan, investment or guarantee of winnings. You are responsible for checking the amount entered before confirming a transaction. Payment providers may apply their own terms, processing rules or fees, and Davinci Gold Casino cannot control every aspect of a third-party payment service.

Withdrawals

Withdrawal requests may be subject to identity checks, payment verification, anti-fraud controls, wagering requirements attached to a promotion and any limits or conditions shown on the website. Funds will normally be returned using an approved method linked to the account, where that method is available and suitable. The operator may request further information before releasing funds.

Processing times can vary because of verification, payment providers, weekends, public holidays, technical checks and other factors. A displayed balance may include unsettled wagers, restricted promotional funds or amounts awaiting confirmation. You should review the relevant payment information before making a deposit or withdrawal.

Games and results

Each game is governed by its own rules, including information about stakes, eligible outcomes, settlement and any applicable return features. You are responsible for reading those rules before playing. A wager is generally treated as accepted when it is recorded by the website, unless it is rejected, cancelled or voided under the applicable game rules or these terms.

Game results and account records maintained by the website will generally be used to determine the outcome of play, subject to correction of a clear error, system failure or technical issue. If a game is interrupted, the operator may investigate the event and apply the relevant game rules. No guarantee is made that the website or every game will always be available, uninterrupted or free from errors.

Promotions and bonuses

Promotions are optional and may be subject to separate eligibility requirements, expiry dates, wagering rules, maximum benefits, game restrictions, deposit conditions or other terms. You should read the full promotional terms before opting in or using a bonus. A promotion may be changed, withdrawn or limited where permitted, particularly where there is suspected abuse, an obvious error or activity inconsistent with its purpose.

Only one person may benefit from a promotion unless its specific terms say otherwise. Using multiple accounts, coordinated play, automated tools, misleading information or other methods intended to obtain an unfair promotional advantage may result in the removal of promotional funds, cancellation of related winnings, account restrictions or further action under these terms.

4. Responsible use, privacy and legal information

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn money, solve financial problems or recover losses. Set a budget and time limit before you play, take regular breaks and never gamble with money needed for essential expenses. Do not play when affected by alcohol, drugs, stress or other factors that may affect your judgement.

• Only gamble with funds you can afford to lose.
• Do not chase losses or increase stakes to try to recover money.
• Use available deposit, loss, time or session controls where suitable.
• Consider taking a break or closing your account if gambling is no longer enjoyable.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may request restrictions, a temporary break or account closure through the responsible gambling or account support features made available on the website. A restriction may not apply immediately to every channel or transaction, so you should stop using the account while a request is being processed. The operator may also apply limits or intervene where activity raises responsible gambling concerns.

Privacy and communications

Personal information is handled in accordance with the Privacy Policy. This may include information used to create and manage your account, verify identity, process payments, provide customer support, prevent fraud, meet legal obligations and improve the services. You should review the Privacy Policy to understand how information is collected, used, stored and shared.

You agree that Davinci Gold Casino may send service messages relating to your account, transactions, security, verification, responsible gambling and changes to the website. Marketing communications will be handled in accordance with applicable requirements and available preference controls.

Website content and liability

The website and its content are provided for general use and may be changed, suspended or withdrawn without notice where appropriate. To the extent permitted by law, Davinci Gold Casino does not guarantee uninterrupted access, complete accuracy, compatibility with every device or the continued availability of a particular service. Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited.

You must not copy, modify, reverse engineer, misuse, interfere with or introduce harmful code into the website. You are responsible for your device, internet connection and any costs charged by your telecommunications or payment provider. The operator is not responsible for loss caused by your failure to protect account credentials, use of an unsupported device or events outside reasonable control.

Disputes and questions

If you have a question about these terms, an account transaction or a game result, use the support channel made available through the website. Provide enough information for the matter to be reviewed, but do not send passwords or unnecessary sensitive information. Any complaint will be considered in line with the operator's complaint process, applicable law and relevant service records.

These terms should be read as a whole and apply to your use of Davinci Gold Casino unless a specific written notice or additional rule states otherwise. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.