Cookies Policy

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies can help a website operate correctly, remember preferences and provide information about how the website is used.

Some cookies are placed directly by Davinci Gold Casino. Other cookies may be placed by service providers or other third parties that support website functions, security, analytics, customer assistance or marketing activities. Similar technologies can include pixels, tags, local storage, software development kits and other tools that collect or store information on a device.

A cookie does not usually identify you by name on its own. However, information collected through cookies may be linked with information connected to your account, device, browser or use of our services. Where this occurs, the information may be treated as personal information under applicable privacy laws.

Session and persistent cookies

Session cookies are temporary. They normally remain on your device only while your browser is open and are deleted when the browsing session ends. They can support activities such as moving between pages, maintaining a logged-in session and completing a request.

Persistent cookies remain on your device for a set period or until you delete them. They may remember settings, recognise a returning visitor, help measure website activity or support relevant preferences. The period for which a persistent cookie remains may vary according to its purpose.

2. How we use cookies

We may use cookies and similar technologies for a number of purposes. The cookies used on a particular page or service may depend on how you access the website, the features you use and the choices you make through our cookie controls.

• Strictly necessary cookies: These support core website functions, navigation, account access, session management and security. Without them, some parts of the website may not work properly.
• Security and fraud-prevention cookies: These may help identify unusual activity, protect accounts, reduce automated misuse and support the safety and integrity of the website and services.
• Functionality cookies: These remember choices such as language, display preferences, region or other settings so that the website can provide a more consistent experience.
• Performance and analytics cookies: These help us understand how visitors use the website, including which pages are viewed, whether pages work as expected and where improvements may be needed.
• Support and communications cookies: These may assist with customer support tools, service messages or communication features made available through the website.
• Advertising or marketing cookies: Where used, these may help measure campaigns, limit repeated advertisements or provide content that is more relevant to a visitor's interests. These cookies may be operated by third parties and may depend on your consent.
• Responsible gambling and account-management cookies: These may support settings, notices, account controls or information designed to help users manage their activity. They do not replace the responsible gambling tools or protections described in our other policies.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, pages visited, links selected, referring website, visit times, general activity and preferences. The information collected will depend on the cookie and the way you use the website.

We aim to use cookie information for legitimate business and service purposes, including operating the website, maintaining security, improving functionality, understanding performance and managing communications. We do not use cookies to remove or reduce any rights or protections that apply to you under Australian law.

3. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept or reject optional categories of cookies and to change your selection later. Strictly necessary cookies may continue to operate because they are required to provide requested website functions, maintain security or remember your cookie choices.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, block new cookies, delete existing cookies or receive a warning before a cookie is stored. The steps vary between browsers and devices, so you should check the relevant settings or help information for the browser you use.

1. Open the privacy, security or site-settings menu in your browser.
2. Review the available controls for cookies, site data or tracking technologies.
3. Choose whether to allow, block, restrict or delete cookies.
4. If available, review individual website permissions and update the settings for this website.
5. Close and reopen your browser if required for the changes to take effect.

If you block all cookies, some website features may not operate correctly. You may be unable to sign in, remain signed in, use account functions, save preferences or complete certain activities. Deleting cookies can also remove settings that you previously selected. Blocking cookies in one browser or on one device may not apply to other browsers or devices.

You may be able to opt out of some analytics or advertising cookies through our cookie preference tool or through controls provided by the relevant third party. An opt-out may place a preference cookie on your device so that your choice can be remembered. If you delete that preference cookie, you may need to make the selection again.

Consent and optional cookies

Where applicable, we will ask for consent before using optional cookies that require consent. You are not required to consent to optional cookies to browse the website, although refusing them may affect certain features or the experience provided. If you have an account, refusing optional cookies should not prevent you from exercising account rights or accessing essential services, subject to the terms that apply to those services.

4. Third-party technologies, privacy and policy updates

Some website functions may rely on third-party providers. These providers may use cookies or similar technologies to deliver services such as hosting, security, analytics, customer support, payment-related functionality or advertising measurement. Third parties may process information under their own privacy policies and terms. We encourage you to review those policies where they are made available.

Third-party cookies may collect information about your activity across different websites or services, depending on the technology and the controls applied by the provider. Davinci Gold Casino does not control every setting, cookie or data practice used by an independent third party. You can often manage these technologies through the provider's own tools, your browser settings or the cookie controls available on our website.

Cookie information may be combined with other information we hold about you where this is permitted and reasonably necessary for the relevant purpose. We handle personal information in accordance with our Privacy Policy and applicable privacy obligations. Our Privacy Policy contains further information about collection, use, disclosure, storage, security and access or correction rights.

How long cookies are kept

The retention period depends on the purpose of the cookie, whether it is a session or persistent cookie, and the requirements of the relevant service. Some cookies expire when a session ends, while others remain for a longer period to remember settings, measure activity or record a preference. We aim to retain information only for as long as reasonably needed for the purpose for which it was collected, unless a longer period is required or permitted by law.

Changes to this policy

We may update this Cookies Policy when our website, technologies, services, legal obligations or privacy practices change. The updated version will be made available on this page, and the date or other notice shown with the policy may indicate when it was last reviewed. We recommend checking this page occasionally so that you remain aware of how cookies are used.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the customer support or contact channel made available on the website. We may need enough information to understand and respond to your enquiry, but you should avoid sending unnecessary sensitive information through an unrequested message.